Project Operations & Reporting Manager, Wahed Financial Services

• Implementation of  structured reporting mechanisms, ensuring clear insights for strategic growth opportunities.
• Enabling cross-functional teams by providing operational guidance and ensuring seamless interdepartmental cooperation.
• Proactively executed process optimization initiatives, resulting in decreased human error, enhanced efficiency, and elevated standards.
• Achieved a remarkable 150% increase in net deposits, a major success metric, by implementing various enhancements to our onboarding communications and establishing a robust internal marketing lifecycle.

Team Lead - Project Management, Deriv Services

• Project lead across multiple verticals including compliance, trading, marketing, engineering and UI/UX initiatives.
• Establishment of Project Management practises across the organisation as a new way of working. Having proven the effective delivery methods, the team grew from 2 to 19 persons, within 2 years.
• Improvement of product functionality and offerings, enabling the smooth migration of 70% of users to new brands and platforms.

• Drove the development and launch of a new native app, including product and market research, product roadmap and, go-to-market strategy.
• Led the team towards implementation of new trading products, including integration to Deriv’s web and mobile platform and its launch.
• Oversaw the rebranding and launch of a new website, Deriv.com. This included the content structure, new user interface and led the efforts of migrating clients to the new brand and its platforms.

Lead - Digital Marketing & Accounts, Ata Plus

• Designed, built and executed digital/social media and content marketing strategy; communicating brand values to all stakeholders.
• Managed the growth of crowdfunding business accounts; validation of financial and compliance documentations. Successfully groomed clients to raise over USD 2 million through crowdfunding initiatives.
• Developed SOPs for day-to-day business operations, including, process development for Cybersecurity, Regulatory Compliance and Campaign Management.

Human Capital Analyst, Careerxcell

• Assessed and recommended effective measures in enhancing the organisation’s online presence.
• Enhanced company’s knowledge management SOPs which included all reporting structures.
• Conducted extensive research on potential clients in formulating pitch presentations and proposals coherent with corporate strategy.

Lead - Project Reporting, Careerxcell

• Seconded to Corporate Development Centre (CDC) as part of the delivery team for Malaysian Airline System (MAS).
• Collaboratively established the initial reporting structure followed by tracking and consolidating progress reports for the project.
• Monitored and maintained profiling documentation involving 6,000+ MAS personnel.

Lead - Business Development (MENA) , Fajar Ulung

• Identified new business opportunities in the Middle East and North Africa (MENA) and spearheaded the market expansion effort in the region.
• Raised the company’s market presence in MENA by directly engaging and building relationships with various stakeholders.
• Improved the company’s online presence and enhanced business transactions by building a new inventory management system and an e-commerce platform.
• Defined long-term organisational strategic goals and oversaw day-to-day tasks to ensure continued progress in market position and financial growth.